9 Best Auto Dialer(s) for Small Business in 2025

Automated dialers are a thing of today, and sales teams have been using these automatic dialing programs to push the envelope.

According to the experts at Cognism, the success rate of cold calling is around 5%. 

Yes, the number indeed seems a little intimidating, but it can be significantly improved with the help of automated solutions. 

This brings us to the subject of automated dialers; lightweight solutions that contain a blend of A.I assistance and native tools to increase sales teams productivity and business scalability.

Speaking of automatic dialing tools, what really blows the competition out of the water is the program’s tenacity to leverage A.I. towards real time sales individual’s training. 

As of right now, we have got a list of the best auto dialer for small businesses to help you get started with something you can use from the get-go.

If you aren’t familiar with the concept of automatic dialer for call centers, or the ins and outs of automatic dialing software, we’ve got that angle covered too. In this post, you’ll learn everything to start with a robust A.I. auto dialer that doesn’t break the bank, while offering unhinged performance at the same time, just like other technical capabilities such as OpenPhone integrations etc,.

Best Auto Dialer For Small Business

Before we get into the basics of automated dialers and whatever the term: automatic dialing constitutes, let’s double down on some of the recommendations that we cherry-picked for you.

It’s important to see how these tools pan out against different real-life use case scenarios for small and medium businesses, and your company’s requirements. 

Later on, we’ll highlight different aspects of automatic dialing software to help you understand their origin, use cases, and vice versa.

1. Trellus – Overall Best Auto Dialer for Multi-Location – Multi-Sized Businesses

Trellus secures the first position as an overall best auto dialer for small businesses. 

We are looking at price, overall functionality, 3^rd party app integrations to help your sales teams 3x their conversions and vice versa.

That’s just the tip of the iceberg…

There’s a lot more that Trellus offers underneath the covers.

This ai auto dialer tool is purely an online program, ready to be installed as a simple, but highly effective Google Chrome extension. 

As a result, you’re looking at a fuss-free out of the box solution for multi-sized businesses depending on sales outreach.

To that end, the program offers a range of benefits to enhance productivity and the overall probability of lead acquisition and conversion.

This is primarily done through a real-time ai sales coaching system where Trellus learns the ongoing call pattern and highlights different suggestions based on the call’s behavioral patterns.

Key Features

• ‍Auto Dialer: 3X your conversions and minimize the time between calls through Trellus’s powerful single-line auto dialing system.
• Lightweight One-Click Solution: Installed as a Google Chrome extension, Trellus embeds itself into your existing CRM, offering instant operability from the get-go.‍
• Real-Time AI- Sales Coaching: Trains sales individuals in real time after recognizing the call pattern. The program’s automation offers instant feedback, identifying any lacking areas during the call and suggesting feedback based on the context.‍

Offering a blend of quantity and quality, the program turbo charges your connection speed through guaranteed 0% latency, unexpected delays, and vice versa.

Simply put it’s the best auto dialer for cold calling.

• ‍Affordability: Compared to other ai cold calling tools which charge users by the minute, and via per message tariff, Trellus offers a super-affordable flat pricing structure to accommodate small, medium, and large businesses alike.

Unique Integration Capabilities

Another one of Trellus.Ai’s key attributes is its robust integration capabilities with existing CRM systems in your company. 

These integrations help to ensure that all client interactions are logged and analyzed within a single platform, aiding in improved customer relationship management. Supported integrations include:

• SalesLoft: Syncs call data and customer interactions directly into SalesLoft, allowing for efficient lead management.
• HubSpot: Ensures contact details and communications are up to date, enabling better tracking of sales and marketing efforts.
• Apollo.io, OpenPhone & More! Facilitates seamless communication and data sharing across different departments within a business.

Pricing

• Free: Starting at $0 per month. Includes real-time transcription and basic level coaching, auto dialer, individual analytics, and call summaries for post-call follow-ups.
• Power Plan: Starting at $39.99 and includes all basic features, alongside advanced level real time ai sales coaching, VM drop on select platforms, and unlimited single line calling system.
• Custom Plan: Need anything tailored to your sales team’s requirements?

Feel free to Contact Trellus To Book a Demo.

2. RingCentral

Up next on our list of automated dialers, we’ve got RingCentral on the list. 

As modern-day automated dialers go these days, this tool comes as a robust communication platform that does more than just automate calls. With its all-in-one capabilities, your team can manage calls, messages, video meetings, and more, all from one convenient platform.

With the help of an added AI-driven dialer and multi-channel support, the tool ensures that your outreach is not only efficient but also effective.

Here are some of the main highlights that make RingCentral a nice addition to small and medium-sized business teams from all over.

Key Features

• All-in-One Communication Suite: Manage voice calls, video conferencing, team messaging, and contact center solutions in one easy-to-use platform, minimizing complexity and maximizing productivity.
• AI-Powered Dialing and Insights: RingCentral’s AI optimizes your call workflows by predicting the best times to call, while real-time analytics help you fine-tune your outreach strategies.
• Multi-Channel Support for Broader Reach: Connect with your customers through voice, text, email, or even social media, ensuring you engage with them on their preferred platform.
• Data-Driven Decisions: Access robust analytics and performance metrics, allowing your business to continuously improve communication strategies with actionable insights.

Pricing

• Core: Starts at $9.99 per user per month(*Annually) and comes with basic domestic calling functions. You also get access to IVR, basic-level 3^rd party app integrations, and QoS services for small teams.
• Advanced: Starting at $25 per user/ per month(*Annually) and offers advanced integration capabilities with an increased number of CRMs, adoption, and usage of analytics data, custom roles, and permissions, etc.
• Ultra: Starting at $35 per user/ per month(*Annually) and offers everything basic + advanced, alongside additional support and features.

3. Five9

As a cloud-based automatic dialing software, Five9 allows businesses to access powerful communication tools from anywhere, scaling effortlessly as they grow. 

Regardless of whether you're a small business or an enterprise, Five9’s advanced features ensure that your team stays connected and productive.

Let’s take a quick look at some of the platform’s best highlights below.

Key Features

• Cloud-Based Flexibility: Allows teams to work from anywhere, offering easy scalability and automatic updates without the need for hardware investment.
• Predictive Dialing for Maximum Efficiency: Five9’s predictive dialer minimizes agent downtime by dialing the next number right when an agent becomes available, increasing live connections and boosting productivity.
• Workforce Optimization Tools: Optimize scheduling, forecast call volumes, and analyze agent performance with built-in workforce management tools.
• Customizable Reporting and Real-Time Analytics: Provides customizable dashboards and reports, giving your team real-time insights into key metrics such as call volume, agent performance, and campaign success.

Pricing

•  Contact their sales team for more information on pricing.

4. Aircall.Io

If you’re on the hunt for an easy-to-use yet powerful communication tool, Aircall might be just what your business needs. 

Known for its user-friendly interface and quick setup, Aircall makes it easy to get started without needing extensive technical skills. It’s the perfect solution for small businesses looking to streamline their communication while staying focused on growth.

Plus, with real-time performance monitoring, you can keep track of essential metrics and make data-driven decisions to boost productivity.

The tool’s balance of simplicity and functionality makes it an ideal choice for businesses of all sizes.

Key Features

• Effortless Setup and User-Friendly Interface: Intuitive dashboard ensures even those with minimal technical experience can get started quickly, allowing businesses to focus on their core activities without hassle.
• Extensive App Marketplace for Seamless Integrations: Integrates easily with popular CRM systems like Salesforce and HubSpot, along with a host of other productivity tools.
• Real-Time Performance Monitoring: Gain instant insights into key metrics like call volume, response times, and agent performance.
• Compliance and Legality in Mind: Operates within legal parameters, ensuring that your business adheres to regulations around automated dialing, so you can focus on scaling your outreach without worries.

Pricing

• Essentials: Starting at $40 per user (*Billed Monthly), the tool offers API access, integrations, unlimited calls, and basic outbound call functions.
• Professional: Starting at $70 per user, get access to all the basic features and advanced functions for increased sales team productivity.

5. PhoneBurner

Designed to streamline the sales process, PhoneBurner is another well-known auto dialer for small businesses out there.

The built-in automatic dialing features help teams maximize their productivity by automating repetitive tasks like manual dialing. 

Particularly, for small businesses, this means your sales team can focus on connecting with prospects rather than getting bogged down by administrative tasks.

Key Features

• Power Dialing with One-Click Voicemail Drop: PhoneBurner’s automatic dialer efficiently calls through prospect lists, allowing agents to leave pre-recorded voicemails with a single click, increasing the speed and volume of calls made.
• Leadstream for Automated Lead Distribution: Automatically distribute leads to team members based on custom rules, ensuring timely follow-ups and reducing the risk of leads slipping through the cracks.
• Customizable Email and SMS Follow-Ups: Allows you to automate follow-up emails and SMS, keeping prospects engaged with personalized messages, whether it's a thank you note, promotional offer, or appointment reminder.
• Cost-Effective Auto Dialer Solution: Offers flexible pricing, but still higher than Trellus.Ai by a significant margin.

Pricing

• Standard: Great for boosting outbound call quality and efficiency for independent reps and teams.
• Professional: Perfect for managing and growing your team. Flexible dialing experience for agents.
• Premium: Best for strategic teams managing inbound and outbound calls, with the ability to text prospects.

6. VanillaSoft

When it comes to boosting sales efficiency and streamlining lead management, VanillaSoft is yet another ai auto dialer that your business can count on.

Thanks to its queue-based lead routing system and logical branch scripting, which ensure that no lead is left behind and conversations remain fluid and personalized. 

These features make it an ideal tool for businesses looking to improve response times and deliver consistent, tailored sales pitches.

Key Features

• Queue-Based Lead Routing: Ensures fair and efficient distribution of leads among sales reps, minimizing wait times and improving response rates for faster follow-ups.
• Logical Branch Scripting for Smarter Conversations: With dynamic scripts that adapt to prospect responses, the tool helps guide your sales team through conversations, keeping them on message while addressing objections effectively.
• Automatic Lead Prioritization: Focus on the most promising prospects with VanillaSoft’s automatic lead prioritization, which ranks and adjusts leads in real time based on set criteria, helping your team optimize their efforts.

Pricing

• Contact the vendor for information on price plans.

7. CallHub

Finally, we’ve got on our list of the best auto dialer for small business platforms.

With its multi-channel capabilities, CallHub allows you to connect with your audience through voice calls, SMS, and email campaigns—all from one platform. 

This sense of flexibility ensures that you can engage prospects and customers in the most efficient and effective way possible, whether you're making a call, sending a text, or following up with an email.

With strict regulations like the FCC and GDPR to navigate, this automatic dialing software simplifies the process by offering robust compliance features, including automatic number scrubbing, consent tracking, and opt-out handling. 

Key Features

• Multi-Channel Outreach for Maximum Engagement: Connect with your audience through voice calls, SMS, and email campaigns, all from one platform.
• Robust Compliance Features: Simplifies the complexity of regulatory compliance with features like automatic number scrubbing, consent tracking, and opt-out management, ensuring your business stays compliant.
• Affordable and Scalable Pricing: Offers flexible pricing plans that cater to small businesses, including pay-as-you-go options and scalable packages, so you can upgrade your plan as your business grows.
• Automatic Dialing for Streamlined Outreach
  Save time and boost productivity with CallHub’s automatic dialing software, which efficiently calls through lists of prospects while managing responses and follow-ups automatically.
• AI-Driven Insights and Automation: Feel free to leverage AI-powered analytics and automation to gain insights into your outreach efforts and make data-driven decisions to optimize your sales and marketing strategies.

8. JustCall

JustCall is the ultimate communication hub designed to empower small businesses.

As general consensus about best auto dialers for small businesses, you to handle calls, texts, emails, and even WhatsApp messages from a single dashboard.

Whether you’re a solo entrepreneur or managing a growing team, the program equips you with everything needed to stay connected with your prospects and customers seamlessly.

What sets this program apart is its laser focus on automation and AI. It doesn’t just simplify outbound and inbound calling—it supercharges your workflow with features like real-time agent assistance, sentiment analysis, and CRM integrations that eliminate repetitive tasks.

Why Small Businesses Love JustCall

Small businesses thrive on simplicity and efficiency, and that’s exactly what this program delivers.

The platform reduces call handling times, provides advanced AI insights, and keeps customer-facing teams sharp. Plus, with a presence in over 70 countries, it’s an excellent choice for businesses with an international reach.

Key Features

• Calling Features:
  • Get local and international business phone numbers in 70+ countries.
  • Handle inbound and outbound calling seamlessly.
  • Use sales dialers with auto, predictive, and power dialing capabilities.
  • Route calls smartly to ensure no lead is left hanging.
• Text and Email Communication:
  • Send and receive SMS and MMS with ease.
  • Set up SMS workflows and bots to automate customer communication.
  • Manage a shared WhatsApp inbox for team collaboration.
  • Utilize shared email inboxes to streamline responses.
• AI-Powered Tools:
  • Real-time agent assistance during calls.
  • AI coaching for improving team performance.
  • Sentiment analysis to gauge customer emotions.
  • AI call scoring to evaluate conversations objectively.
  • Live call monitoring for managers to oversee interactions effectively.
• Other Noteworthy Features:
  • Integrates with 100+ CRMs for hassle-free data syncing.
  • A collaborative team workspace to enhance coordination.

With its advanced feature set, JustCall doesn’t just make communication easier; it turns it into a competitive advantage.

9. Kixie

If your small business revolves around sales, Kixie PowerCall & SMS might just become your new favorite tool.

This software is tailor-made to help sales teams crush their goals through reliable and automated calling and texting features.

Kixie doesn’t just speed up your dialing process—it makes every interaction count.

The platform works seamlessly with popular CRMs like HubSpot, Salesforce, and Zoho, so all calls and texts are logged automatically. Say goodbye to manual data entry and hello to more productive sales conversations!

Why Small Businesses Should Consider Kixie

Time is money, especially for small businesses, and Kixie’s tools help you reclaim hours from manual tasks. Its click-to-call functionality lets you dial prospects from any webpage, while AI-powered local presence ensures you’re always calling from a familiar area code, increasing the likelihood of answered calls.

Key Features

• Calling Features:
  • A multi-line PowerDialer lets you call up to 10 numbers simultaneously.
  • Local presence capabilities to boost answer rates using familiar area codes.
  • Click-to-call functionality integrated directly into your CRM or any webpage.
  • Live call coaching for managers to provide on-the-spot feedback.
• Texting Features:
  • Easy-to-use texting tools for quick communication with leads and customers.
  • Messages logged directly into your CRM for organized records.
• CRM Integration:
  • Automatic logging of calls, texts, and dispositions into your CRM.
  • Supports platforms like HubSpot, Pipedrive, and Salesforce.
• Other Advanced Tools:
  • Chrome extension for seamless operation from your browser.
  • Intuitive analytics to track team performance and refine strategies.

Kixie’s simplicity, coupled with its powerful tools, makes it a must-have for small businesses focused on sales and customer engagement.

What To Look For In an AI Auto Dialer For Small Businesses

When you’re on the prowl for an ai auto dialer software, especially when small businesses are at stake, consider several key features that align with their operational needs. 

The latter is imperative to your long-term success!

The following key highlights also apply to medium businesses too, as both categories are usually on a stretch in terms of budget.

• Integration Capabilities: The software should seamlessly integrate with existing Customer Relationship Management (CRM) systems to maintain a unified workflow and streamline data management.
• Scalability: As businesses grow, their need for more advanced features and greater capacity will increase. Scalable solutions ensure that the software can accommodate this growth without requiring a complete overhaul.
• AI and Analytics: Advanced AI capabilities and robust analytical tools can provide valuable insights into call performance, helping businesses refine their strategies and improve outcomes.
• User-Friendly Interface: A simple and intuitive interface reduces the learning curve, allowing teams to get up and running quickly.
• Multi-Channel Support: Supporting multiple communication channels such as voice, email, and SMS can enhance customer interactions and increase reach.
• Compliance Features: Ensuring the software includes features that help manage regulatory compliance is crucial for avoiding fines and maintaining customer trust.

Frequently Asked Questions

1. What is automatic dialing, and how does it work?

Automatic dialing is a process used by businesses and call centers to automatically dial phone numbers from a pre-loaded contact list without the need for manual dialing. This technology helps reduce the time agents spend dialing numbers and enables them to focus on more productive activities like interacting with prospects or customers.

Automatic dialers come in several forms, including power dialers, preview dialers, and predictive dialers:

• Power dialers dial one number after another, connecting the agent when a live person answers.
• Preview dialers allow agents to view contact information before the system dials the number, giving them time to prepare for the call.
• Predictive dialers use algorithms to dial multiple numbers at once and connect the agent only when a live person answers, boosting the number of conversations agents have.

2. What are automated dialers, and how do they benefit businesses?

Automated dialers are software tools that automatically dial phone numbers for call centers or sales teams, helping businesses streamline their outbound calling processes.

Through proactive automated dialing systems or features, these systems free agents from the repetitive task of manually dialing numbers and waiting for connections.

The key benefits of these auto dialers for different include:

• Increased call volume: Automated dialers allow agents to connect with more prospects in less time, helping businesses reach larger audiences.
• Reduced idle time: Dialers detect busy signals, voicemails, and unresponsive numbers, ensuring agents only connect with live prospects.
• Improved lead management: Many automated dialers integrate with CRM systems, allowing businesses to track lead interactions, manage follow-ups, and prioritize leads more effectively.

3. How Much Does an Auto Dialer Cost?

The cost of an auto dialer can vary widely depending on features, scalability, and the number of users. Here’s a general breakdown:

1. Basic Auto Dialers:
   These typically cost between $20 to $50 per user per month. Basic plans often include features like manual dialing, voicemail drops, and simple reporting.
2. Mid-Tier Auto Dialers:
   These can range from $50 to $150 per user per month and offer more advanced features such as predictive dialing, CRM integrations, call recording, and analytics.
3. Enterprise-Grade Auto Dialers:
   For larger teams or businesses with more complex needs, prices can range from $150 to $500+ per user per month. These solutions include high-end features like AI-powered dialing, advanced analytics, multi-line dialing, and comprehensive customer support.
4. One-Time Purchase or Open-Source:
   Some open-source auto dialers, like ViciDial, are free to use but may require setup, maintenance, and hosting fees. Alternatively, some vendors offer one-time purchase options for self-hosted systems, with costs varying based on the setup and scale.

Additional costs to consider include:

• Setup Fees: Some services charge a one-time setup fee, typically between $100 and $500.
• Add-ons: Features like advanced analytics, additional lines, or integrations with other software can increase the cost.

Choosing the right auto dialer depends on your business needs, team size, and the specific features you require.

4. How to Set Up an Auto Dialer with Trellus.ai

Setting up an auto dialer with Trellus.ai is a straightforward process that can significantly enhance your sales outreach. Here’s a general guide to get you started:

1. Sign Up and Choose Your Plan

• Begin by signing up for Trellus.ai and selecting the plan that best fits your team size and needs. Trellus.ai offers flexible plans designed for different business requirements, ensuring scalability as your outreach grows.

2. Integrate with CRM and Other Tools

• Seamlessly integrate Trellus.ai with your CRM system (e.g., Salesforce, HubSpot) to sync your leads, contacts, and data. This integration ensures a smooth workflow and personalized outreach based on your customer information.

3. Upload Your Contact List

• Import your contact list into Trellus.ai, ensuring that the data is accurate and up-to-date. You can easily upload contacts via CSV files or directly from your CRM, enabling you to target the right leads efficiently.

4. Configure Dialing Settings

• Customize your dialing strategy to match your business goals. Choose from options like predictive dialing, power dialing, or preview dialing, depending on the type of outreach you’re conducting. Trellus.ai provides easy-to-use settings for optimizing dialing workflows.

5. Create and Upload Call Scripts

• Create personalized call scripts to guide your agents during calls. Trellus.ai allows you to upload and manage scripts that can be tailored to each lead, helping your team engage prospects more effectively.

6. Set Up Voicemail Drops and Call Recording

• Record voicemail drops that can be automatically left when a prospect doesn’t answer, saving time for your team. You can also enable call recording to monitor and improve your team’s performance over time.

7. Test the System

• Run a few test calls to ensure everything is working smoothly. Check that calls are being dialed correctly, that integrations are functioning, and that your team is comfortable using the system.

8. Train Your Team

• Provide training to your sales team on how to use the auto dialer effectively. Make sure they understand how to manage calls, handle objections, and follow up with leads using the features provided by Trellus.ai.

9. Monitor and Optimize Performance

• Use Trellus.ai’s analytics and reporting features to track call outcomes, agent performance, and campaign results. Continuously optimize your dialing strategy and scripts based on data-driven insights to improve your outreach success.

By following these steps, you can quickly set up and optimize your auto dialer with Trellus.ai, streamlining your sales outreach and improving overall efficiency.

Why Trellus.ai is the Best Auto Dialer

Trellus.ai stands out as one of the best auto dialers for businesses looking to streamline their outreach efforts and enhance sales productivity. Here are the key reasons why Trellus.ai is an ideal choice:

1. AI-Powered Automation

• Trellus.ai leverages advanced artificial intelligence to automate dialing, making it faster and more efficient than traditional dialers. It can predict the best times to reach prospects, improving the chances of successful connections.

2. Seamless CRM Integration

• Trellus.ai integrates effortlessly with popular CRM platforms like Salesforce, HubSpot, and others, ensuring that your leads and customer data are synchronized in real-time. This integration enhances your ability to personalize outreach and track interactions effectively.

3. Multi-Mode Dialing

• Trellus.ai offers various dialing modes, including predictive, power, and preview dialing, allowing you to choose the best strategy for your business. This flexibility ensures that you can optimize your outreach for different types of campaigns.

4. Customizable Call Scripts

• The platform allows you to create and upload personalized call scripts, helping your team engage with prospects in a more tailored and relevant manner. This customization increases the chances of converting leads into customers.

5. Voicemail Drops and Call Recording

• Trellus.ai enables automated voicemail drops, saving your team time while ensuring that no lead is left behind. It also offers call recording features, which help in monitoring performance and improving call quality over time.

6. Real-Time Analytics

• With built-in analytics, Trellus.ai provides real-time insights into call performance, agent productivity, and lead conversion rates. These data-driven insights help you optimize your outreach strategy and make informed decisions to improve results.

7. Scalability

• Trellus.ai is designed to scale with your business. Whether you have a small team or are planning to expand, the platform can grow with you, ensuring that your dialing operations remain efficient and effective at any size.

8. User-Friendly Interface

• The platform is intuitive and easy to use, making it simple for your team to get started quickly. Its user-friendly interface ensures that agents spend more time engaging with leads rather than learning complex systems.

9. Cost-Effective

• Trellus.ai offers competitive pricing plans that provide significant value for businesses of all sizes. It combines advanced features with affordability, making it a great option for small businesses looking to scale their sales efforts without breaking the bank.

In conclusion, Trellus.ai offers a comprehensive set of features that make it the best auto dialer for businesses looking to automate their outreach, improve productivity, and drive sales. Its AI-powered capabilities, seamless integrations, and customizable features make it a top choice for businesses aiming to streamline their calling processes.

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