Top 7 Click to Call Dialer Software for Sales Teams in 2025

Cold calling has always been a grind. Most sales reps will tell you that making call after call, dialing numbers manually, and waiting for connections eats up more time than the actual conversations that bring in revenue. 

With the average cold call conversion rate sitting at only about 2%, the challenge isn’t just about reaching prospects—it’s about making more quality calls in less time. 

That’s where a click to call dialer comes in. They have different types, features, supported tools, and other perks that either make them a tool worth going for, or something you could potentially pass up on, in exchange for a better option, of course.

That being said, the modern automated calling system does more than just speed up the dialing process. It organizes your leads, reduces idle time, provides real-time call tracking, and connects seamlessly with your CRM, turning hours of manual work into a streamlined workflow.

There isn’t one single “best” click to call dialer for cold calling. 

The truth is, there are multiple types of dialer systems, each designed with different business needs in mind. The choice factor depends on your business requirements, as the type of click to call dialer tools range over predictive dialers that maximize volume, or power dialers that focus on balanced conversations, every business will find value in a slightly different tool. 

Plus, those aren’t the only two options available. There are plenty of better and advanced dialers that offer better functionality to scale your outreach campaigns. Of course, that depends on the budget too, but we’ll get to it later.

The real question isn’t which one is best overall—it’s which one is best for your sales team’s unique needs.

Why Sales Teams Should Use a Click to Call Dialer

Before we talk about the different dialers and the top solutions available this year, it’s important to understand why sales teams are moving toward cloud-based dialers in the first place. 

Manual dialing is outdated. It slows down productivity, leaves room for human error, and makes it nearly impossible to track calls effectively. By shifting to a VoIP dialer solution or cloud-based dialer platform, teams gain speed, efficiency, and a way to organize their outreach campaigns.

There are several key reasons why companies are adopting sales call automation and lead dialing software:

1. Improve Operational Efficiency
   Sales dialers eliminate the wasted time of manual dialing. Instead of punching in numbers one by one, the system automatically moves agents from one call to the next. This means reps can triple their daily call output. With more conversations happening in less time, sales teams create more opportunities for pipeline growth.
2. Increase Customer Satisfaction
   Click to call dialers don’t just help with speed—they also enhance the quality of interactions. When paired with CRM call integration, agents have customer history and context on their screen before they even pick up the call. This allows for personalized conversations that make prospects feel valued. The result is happier prospects, more booked meetings, and improved customer retention.
3. Boost Conversion Rates
   An automated calling system ensures that no lead gets left behind. Features like automatic follow-ups, call reminders, and structured workflows keep prospects engaged. With a 98% accuracy rate in verifying numbers, outbound dialers drastically reduce wasted calls and lead to stronger conversion metrics.
4. Reduce Agent Idle Time
   With call center software handling the dialing process, agents no longer waste time waiting between calls. As soon as one conversation ends, the next one is already queued. That momentum keeps agents productive throughout their shift.
5. Ensure Compliance & Security
   Dialer platforms are built with compliance in mind. They filter out numbers on Do Not Call lists, track consent, and record conversations when necessary. This reduces the legal risks associated with outbound calling and keeps businesses safe from regulatory penalties.

Click to Call Dialers Explained: Types and Use Cases

Not every dialer system works the same way. 

Some prioritize volume, others focus on personalization, and some strike a balance between the two. Here are the main types of dialers that sales teams use today:

• Power Dialers

A power dialer is a type of automated calling system that dials one number at a time as soon as an agent is free. It’s simple, efficient, and eliminates manual dialing. 

Power dialers are ideal when call quality matters just as much as quantity. They often include features such as call recording, analytics, and CRM call integration, which help agents keep conversations meaningful while still boosting productivity.

Pros:

• Automates dialing, saving time
• Connects agents only with live calls
• Easy setup and adoption

Cons:

• Agents may still experience idle time
• Not built for extremely high call volumes
• Limited scalability compared to predictive systems

• Smart Dialers

Smart dialers take the concept of one-click calling further by pulling numbers directly from CRM platforms, websites, or spreadsheets. Instead of manually loading call lists, the dialer automatically queues them up. This creates a seamless experience for teams that rely heavily on CRM data.

Pros:

• Customizable workflows with drag-and-drop lists
• Contextual data improves personalization
• Eliminates manual dialing entirely

Cons:

• Requires CRM integration for full effectiveness
• Needs one-click calling functionality to maximize efficiency
• Can require more oversight to stay optimized

• Preview Dialers

Preview dialers give sales reps more control over pacing. Instead of automatically connecting to the next call, the system allows the agent to review details about the lead first and then decide when to start dialing. This is particularly useful in B2B environments where personalization is critical.

Pros:

• Prevents dropped calls
• Allows agents time to prepare before speaking
• Easy learning curve

Cons:

• Slower for high-volume campaigns
• Lower overall efficiency if reps spend too much time reviewing

• Predictive Dialers

Predictive dialers use algorithms to anticipate when an agent will be available and start dialing multiple numbers in advance. When a call connects, it routes the live call to the next free agent. This drastically reduces downtime and maximizes efficiency.

Pros:

• High call volume
• Minimal idle time
• Best for large-scale call centers

Cons:

• Can create dropped calls if predictions are off
• Risk of frustrating customers with connection delays
• Requires careful management

• Parallel Dialers

Finally, the best  in class option is parallel dialers. 

These dialers enable sales reps to simultaneously dial multiple numbers and connect the first answered call to the rep. Unlike predictive dialers, which use forecasting, parallel dialers operate more directly and aggressively, making them a strong option for high-speed campaigns.

Plus, we’ve got another state of the art functionality, which we like to call: Embedded Parallel Dialing. This is more of an add-on, or support feature that allows your teams to dial directly from within a CRM’s interface. 

An example could be of Trellus. Once you have integrated it with the CRM software that you already have in place, the parallel dialing feature can be used without having to jump back and forth between different tabs.

Pros:

• Extremely efficient for volume outreach
• Keeps agents constantly engaged
• Simple to operate

Cons:

• None in particular, aside from the cost factor. Parallel dialers are a little expensive, and could be a little overwhelming for small-scale outbound sales businesses that don’t have a lot of budget.

How to Choose the Best Cloud-Based Dialer for Your Sales Team

Choosing the right cloud-based dialer is not about chasing the biggest feature set. It’s about matching the tool to your team’s size, goals, and outreach strategy. A smaller team focused on high-value deals will have different needs than a call center making thousands of dials per day. Here are the factors to consider:

Assess Business Needs and Goals
If your focus is high call volume, a predictive dialer will help you maximize efficiency. If personalization is more important, a preview dialer or power dialer will suit you better.

Understand Call Volume & Agent Capacity
The right VoIP dialer solution should match your team’s workload. Larger teams can benefit from more aggressive systems like predictive dialers, while smaller teams may find preview or smart dialers more manageable.

Look for Must-Have Features
Every business has different non-negotiables. Some may need CRM call integration. Others might prioritize real-time call tracking, inbound call management, or advanced analytics. Knowing which features matter most will help you select the right provider.

Consider CRM and Third-Party Integrations
The best lead dialing software connects seamlessly with your existing CRM. This ensures that every call is logged, every lead is updated, and your team never loses context.

Top 7 Click to Call Dialer Software for 2025

We have a bunch of different options for you to choose from. Some of these programs offer standalone capabilities, while others are end-to-end AIO solutions that not only offer the dialing functionality, but also come with sales enablement experience through different features.

1. Trellus: Best Click To Call Dialer For Multi-Sized Sales Teams

Trellus initially took off as a robust auto dialer, alongside a unique a.i. powered live coaching system. On top of that, the platform's integrations with Apollo, SalesLoft, Hubspot and many other popular CRMs make it a go-to solution for multi-sized sales oriented businesses.

We recently introduced parallel dialing as part of popular ongoing demand to help medium to large sized businesses scale their sales workflow, and many other requirements that aren't easy to fulfill on single line dialing mode.

Apart from that, this click to call dialer is more of a super-lightweight tool that can be installed as a simple Google Chrome extension, making it a perfect fit for your organization's existing workflow. Managers can access team based analytics and conversational intelligence data any time through a dedicated diagnostic panel.

Everything in our platform is designed from a ground-up approach to enhance sales teams’ productivity through multiple simultaneous outbound calls, and planety of different features. 

Top it all off with highly affordable pricing plans, and you're practically looking at a solution that cuts the competition through features, affordability and future proofing - all in one small package.

Key Features

• Parallel Dialing: Enables users to dial multiple numbers at once, ensuring that sales reps spend more time in conversations and less time waiting.
• CRM Integration: Seamlessly integrates with major CRMs like HubSpot, Saleloft, and HubSpot, syncing call data automatically.
• Voicemail Drop: Allows reps to leave pre-recorded voicemails instantly, saving time and ensuring consistent messaging.
• Call Recording & Analytics: Provides detailed call metrics, including call duration, connection rates, and agent performance.
• AI Powered Live Coaching: Enables sales managers to listen to live calls and provide real-time coaching without the prospect hearing.
• Single Line Auto Dialing: Helps sales teams schedule callbacks and follow-ups within the CRM for better lead management.

2. Dialpad

Dialpad is a reliable VoIP dialer solution known for its strong AI capabilities and call intelligence. It offers features such as call recording, transcription, call routing, and customer scoring. Dialpad’s one-click calling makes it easy for teams to connect with leads quickly.

Best for: Sales organizations of any size that want efficiency, AI insights, and CRM call integration.

3. Nextiva

Nextiva is a popular cloud-based dialer that emphasizes ease of use. 

Setup is quick, and maintenance is handled on their side, which makes it an appealing choice for growing companies. Its inbound call management features, such as multi-level attendants and voicemail transcription, make it versatile for sales and support.

Best for: Businesses that want a secure, reliable VoIP dialer solution with a strong emphasis on compliance.

4. 8x8

8x8 offers advanced analytics and CRM call integration, making it one of the most comprehensive click to call dialer platforms. It also provides unlimited calling to over 40 countries, making it great for international businesses.

Best for: Enterprises that need strong reporting, analytics, and international outreach.

5. RingCentral

RingCentral has been a leader in call center software for decades. With features like SIP trunking, IVR, and call routing, it delivers a full suite of sales call automation tools.

While some advanced features are locked in premium plans, its reliability makes it a trusted choice.

Best for: Businesses of all sizes seeking a proven cloud-based dialer platform.

6. Ooma

Ooma is designed for small businesses and even home-based teams. It offers features like voicemail-to-email, mobile apps, and a virtual receptionist. While it lacks predictive dialers, it remains a cost-effective option.

Best for: Small businesses that need a simple but effective one-click calling solution.

7. CloudTalk

CloudTalk provides a mix of advanced features such as real-time call tracking, inbound call management, and CRM call integration. 

The program is very popular among sales teams that want a balance between automation and personalization.

Best for: Teams that want flexibility and integrations with major CRMs like HubSpot or Salesforce.

Go On a Trialing Spree!

Before signing up for any paid plan, don’t forget to try out the software through a trial offer. 

Free and basic level plans offer limited functionality. 

But they are more than enough to experience whatever the program has in store for your sales team. This approach is good, as it leans on the safe side. If everything works out, feel free to transition to a paid pricing plan and onboard your entire team accordingly.

Good luck!