Sales reps spend a lot of time on the phone, but not all of that time is productive. Manually dialing numbers, waiting for prospects, switching back to the CRM, and logging call notes all add up. 

In fact, many sales teams estimate that reps lose around 15 workdays a year just from dialing. That’s precious time that could otherwise be spent on meaningful conversations, closing deals, and building relationships.

That’s where a CRM with an integrated calling feature comes in. 

As a core user in a robust sales team, if you were to embed the dialer directly into the CRM, you would remove friction: contact information pops up on-screen, calls are logged automatically, and follow-up tasks can be created with just a few clicks. 

For outbound sales teams, especially, this kind of automation is a game changer. With the right CRM dialer software, teams can make up to 2.5× more calls, not by working harder, but by working smarter.

Key Features to Look for in a CRM Dialer

When evaluating the best CRM with a dialer, these are the most important capabilities to consider:

• Power dialing & predictive dialing: The system should support sequential dialing, auto-dial lists, or even predictive dialer logic to boost rep efficiency.
• Smart call distribution: Calls should route intelligently based on availability, skill, or load, minimizing idle time.
• Call logging and recording: A CRM dialer should automatically log calls, record conversations (if compliant), and surface them in contact records.
• Analytics & call tracking: Real-time dashboards with metrics like talk time, connection rate, drop rates, and conversion help managers optimize performance.
• Workflow automation: From dispositions to follow-up tasks, automated workflows let you build call sequences and process flows that keep deals moving.
• Seamless CRM integration: The dialer must sync deeply with contact management systems so that call activity and CRM data stay aligned.
• Cloud-based functionality: For modern sales teams, a cloud CRM with power dialer ensures scalability, remote accessibility, and minimal infrastructure overhead.

Top 22 CRMs with Dialers to Consider in 2026

Here’s a rundown of the best CRM dialers available right now, tailored for different types of sales teams and use cases:

1. Close CRM

Close is built for inside sales teams who want everything in one window , calling, emailing, and SMS, all tightly integrated. Its power dialer and predictive dialing help reps move fast through call lists, while activity logs and automation keep follow-ups organized. Because the calling is native, there’s minimal friction: reps don’t need to jump between tools, and managers get rich call analytics.

2. Monday.com CRM

‍‍

While Monday is widely known for project management, its CRM functionality has matured. For teams already using Monday, turning it into a cloud CRM with a power dialer feels natural: boards and pipelines stay visual, and built-in calling (via integrations) fits into the existing workflows. The platform also supports automation and custom workflows, making it a flexible choice for sales teams.

3. Salesforce Sales Cloud

‍‍

If you need enterprise-grade customization, Salesforce is a powerhouse. Though it doesn’t natively come with a dialer, you can plug in VoIP integrations (like Dialpad, Kixie, or RingCentral) to turn it into a contact management system + calling machine. With CRM workflow automation, predictive dialers, and call-tracking analytics available through partner apps, it’s ideal for large, distributed sales organizations.

4. Dialpad

‍Dialpad is a unified communications platform that integrates tightly with CRMs like Salesforce and Pipedrive. Its strength lies in real-time AI-driven coaching, call transcription, and analytics. As a CRM calling automation tool, Dialpad helps teams gain insights during calls and refine their outreach strategies based on data.

5. Kixie

‍Kixie is made for high-velocity outbound teams. Its Power Dialer supports local presence calling, voicemail drop, and smart redials, and it syncs with CRMs like Pipedrive, HubSpot, and Zoho. With call analytics, call coaching, and integration into your existing contact management system, it strikes a strong balance for SMBs focused on scaling outreach.

6. Aircall

‍Aircall is built as a cloud phone system that deeply integrates with CRMs. It offers click-to-call, call queues, shared lines, and call analytics. For customer engagement software, Aircall is especially useful: teams can handle inbound and outbound calls from a central place and log all interactions in their CRM of choice.

7. JustCall

‍With JustCall, calling and SMS happen in the same pane. It supports predictive dialer, dynamic dialer, and call logging. Its CRM integrations (for example with Salesforce or HubSpot) let sales teams automate follow-up workflows, track conversations, and maintain clean contact histories.

8. Aloware

‍Aloware’s strength lies in lead response automation: as soon as a lead enters your CRM, Aloware can sequence calling, SMS, and follow-up. Its power dialer and click-to-call features make it well suited for high-volume sales or marketing operations. Call tracking and analytics help teams refine outreach over time.

9. Creatio CRM

‍Creatio is more than a typical CRM , it’s a low-code platform for building custom business workflows. With integrated calling (via VoIP partners) and robust automation, you can design custom customer engagement scenarios, from auto-dialing sequences to task generation based on call outcomes.

10. Bigin by Zoho CRM

‍Bigin is Zoho’s lightweight, focused CRM. While it’s simple, it supports calling workflows via Zoho PhoneBridge and integrates with other Zoho apps. For small teams, Bigin provides a streamlined contact management system combined with basic calling and automation.

Five More Top CRM Dialers to Complete the List

To round out the 15, here are five more powerful CRM + dialer solutions worth serious consideration:

11. HubSpot Sales Hub / CRM

‍HubSpot’s built-in dialer lets reps call directly from contact records, automatically log calls, and drop voicemails. Teams that already use HubSpot will appreciate how well calling blends into sales sequences, tasks, and workflows. It’s a true all-in-one CRM dialer software for many growing businesses.

12. Freshsales (Freshworks CRM)

‍Freshsales (part of Freshworks) comes with in-app phone, call recording, and call transcription. Because it combines AI-powered lead scoring (Freddy AI) and sales pipeline features, it’s a great pick for teams who want CRM calling automation plus smart predictive outreach.

13. RingCentral + CRM Integration

‍RingCentral offers a predictive dialer, guided engagement flows, and deep integrations with CRMs. When used alongside a CRM like Salesforce or HubSpot, it becomes a robust customer engagement and call tracking analytics CRM.

14. CloudTalk

‍CloudTalk provides a power dialer, predictive dialer, and smart dialer, all within a cloud-based phone system. It offers strong integration with CRMs like Salesforce, HubSpot, and Pipedrive, enabling two-way sync of contacts and call data.

15. FreJun

‍FreJun is designed specifically for telemarketing and outbound calling. It includes a predictive dialer, AI-driven call transcription, sentiment detection, real-time dashboards, and direct integration with CRMs like Zoho, HubSpot, and Freshsales. For teams focused on high-volume outreach, FreJun is a standout.

Which CRM Dialer Is Right for You?

Choosing the right CRM with a dialing solution depends on how you sell, your team size, and your goals. Here’s a quick breakdown to help you decide:

• If you’re a small inside-sales team doing high volumes of outbound calls: Close, Kixie, or FreJun are excellent.
• If you already use HubSpot: HubSpot’s native dialer or integrated VoIP tools like Aircall or Kixie give you seamless workflow.
• For enterprise or highly customized workflows: Salesforce with a partner dialer (RingCentral, Dialpad) or Creatio gives you maximum flexibility.
• If analytics and coaching are important: Dialpad or CloudTalk offer insights, real-time coaching, and call transcription.
• For telemarketing or lead response teams: FreJun and Aloware specialize in campaign dialing, auto-dispositioning, and follow-up automation.

16. Pipedrive

Pipedrive has built a strong reputation among small and midsize sales organizations that want a CRM centered around selling rather than administrative work. Its visual pipeline makes opportunity management simple, while its built in calling capabilities and marketplace integrations make it a practical CRM with dialer functionality.

Sales representatives can place calls directly from contact records, automatically log conversations, schedule follow up activities, and keep every customer interaction attached to the correct deal. For companies that rely on outbound prospecting every day, this reduces manual data entry and keeps pipelines accurate without creating extra work for reps.

The platform also works well alongside popular cloud calling providers, giving businesses room to expand their phone capabilities as sales operations become more sophisticated.

Key features

• Built in calling from CRM records
• Automatic call logging
• AI powered sales assistant
• Smart workflow automation
• Activity reminders and follow up scheduling
• Extensive marketplace for VoIP integrations
• Sales reporting and forecasting dashboards

Pipedrive works especially well for growing sales teams that want an intuitive CRM without the complexity commonly associated with enterprise platforms.

17. Zoho CRM

Zoho CRM has evolved into one of the most complete customer relationship management platforms available for businesses of every size. When paired with Zoho Voice or PhoneBridge supported providers, it becomes a capable CRM dialer that combines communication, automation, and customer management inside one workspace.

Sales teams can initiate calls directly from contact records, monitor ongoing conversations, capture recordings, and generate follow up activities automatically after each interaction. Managers also receive detailed reporting that highlights calling trends, agent productivity, and overall campaign performance.

Companies already invested in the broader Zoho ecosystem benefit from seamless connections with Zoho Desk, Zoho Campaigns, Zoho Analytics, and many other applications.

Key features

• Click to call functionality
• Automatic call recording and logging
• AI assistant named Zia for sales insights
• Workflow automation across sales processes
• Lead scoring and opportunity management
• Omnichannel communication including email, phone, and social media
• Custom dashboards and reporting

Zoho CRM provides an appealing balance of affordability, customization, and advanced automation for businesses preparing to scale their outbound sales efforts.

18. Bitrix24

Bitrix24 combines CRM, telephony, collaboration, project management, and communication tools within a single platform. Organizations looking for an all in one business management solution often appreciate having their calling system closely connected with customer records and internal collaboration features.

Its telephony module supports inbound and outbound calling, automatic call routing, call recording, and complete interaction history. Sales representatives can place calls without leaving the CRM, while supervisors gain visibility into performance metrics and conversation quality.

The platform also includes workflow automation that can trigger reminders, assign follow up tasks, and update customer records immediately after every completed conversation.

Key features

• Built in cloud telephony
• Automatic call recording
• Contact history synchronization
• Sales pipeline management
• Internal team messaging and collaboration
• Workflow automation
• Performance dashboards and reporting

Bitrix24 appeals to businesses that want far more than a standalone CRM, especially organizations looking to manage communication, projects, and customer relationships from one central platform.

19. Copper CRM

Copper CRM was designed specifically for businesses that live inside the Google Workspace ecosystem. Its interface feels familiar to anyone who regularly works in Gmail, Google Calendar, and Google Drive, making adoption much easier for sales teams that do not want to learn an entirely new workflow.

The platform keeps customer records synchronized with emails, meetings, and phone interactions, giving representatives a complete timeline of every relationship. Through its built in calling features and supported telephony partners, sales reps can place calls without leaving the CRM, while managers gain better visibility into communication history and sales activity.

One area where Copper performs particularly well is reducing manual data entry. Customer records update automatically as conversations happen, allowing representatives to spend more time building relationships and less time maintaining their CRM.

Key features

• Native Google Workspace integration
• Click to call functionality
• Automatic contact and activity synchronization
• Email tracking and conversation history
• Workflow automation for follow up activities
• Sales pipeline visualization
• Opportunity and lead management
• Mobile application for remote sales teams

Copper CRM is an excellent fit for companies that already rely heavily on Google's productivity tools and want a CRM that feels like a natural extension of their daily workflow.

20. Insightly CRM

Insightly combines customer relationship management with project delivery, making it particularly attractive for businesses that manage long sales cycles followed by ongoing client work. Companies in consulting, professional services, software implementation, and agencies often appreciate having sales and project management connected inside one platform.

Its calling capabilities work through integrated cloud telephony providers, allowing representatives to make calls directly from customer records while automatically logging conversations and maintaining complete communication histories.

After deals close, Insightly transitions opportunities into active projects, helping teams maintain continuity from the first sales conversation through long term customer success.

Managers also receive detailed reporting covering sales performance, pipeline health, customer engagement, and representative productivity.

Key features

• CRM calling through integrated phone providers
• Automatic call logging
• Lead routing and assignment
• Sales pipeline management
• Project management after deal closure
• Workflow automation
• Email marketing capabilities
• Custom dashboards and reporting

Businesses looking for both CRM functionality and post sale project management often find Insightly offers far greater value than maintaining multiple disconnected platforms.

21. Nutshell CRM

Nutshell CRM focuses on simplicity without sacrificing the features growing sales organizations need. It combines contact management, sales automation, reporting, email marketing, and calling functionality into a clean interface that requires very little training.

Sales representatives can initiate calls directly from customer records through supported phone integrations while every interaction is automatically recorded inside the CRM. Follow up reminders, notes, meeting schedules, and communication history remain attached to each contact, making future conversations much more informed.

The platform also provides robust reporting that allows managers to evaluate call activity, monitor pipeline movement, identify stalled opportunities, and understand overall team performance.

Unlike many enterprise platforms that require extensive configuration before becoming useful, Nutshell emphasizes rapid deployment and straightforward day to day operation.

Key features

• Built in click to call support
• Automatic activity tracking
• Contact and lead management
• Email sequence automation
• Sales pipeline reporting
• Performance dashboards
• Calendar synchronization
• Mobile CRM application

Nutshell CRM serves small and midsize businesses particularly well, especially teams looking for a practical CRM with calling capabilities that does not overwhelm users with unnecessary complexity.

22. Apollo.io

Apollo.io has become one of the fastest growing sales intelligence and engagement platforms, combining prospect databases, outreach automation, CRM capabilities, and integrated calling into a single solution. Many outbound sales teams use Apollo as both a prospecting platform and an execution platform, reducing the number of tools representatives need throughout the sales process.

Its built in dialer allows representatives to call prospects directly from contact records while automatically recording activity, capturing notes, and updating engagement history. Sales managers can monitor call performance, review conversation metrics, and identify coaching opportunities through centralized reporting.

Apollo also supports multi channel outreach, allowing representatives to coordinate phone calls, email sequences, and LinkedIn engagement from one workspace. This creates a more organized prospecting process while giving managers complete visibility into campaign performance.

Another strength is Apollo's extensive B2B contact database, which helps sales teams discover qualified prospects without relying entirely on third party lead providers.

Key features

• Built in sales dialer
• Automatic call logging
• AI assisted conversation insights
• Large B2B prospect database
• Multi channel sales engagement
• Email sequencing and automation
• Lead enrichment
• Advanced reporting and analytics

Apollo.io is particularly well suited for outbound sales organizations that want prospecting, engagement, calling, and CRM functionality combined inside a single platform rather than spread across multiple applications.

Why Businesses Are Choosing CRM Dialers More Than Ever

Adding a dialer to a CRM delivers benefits that extend far beyond making phone calls faster. Modern sales organizations expect every customer interaction to be recorded, analyzed, and connected to the broader sales process. When representatives no longer need to switch between multiple applications, they spend more time speaking with prospects and less time handling repetitive administrative work.

Several long term advantages explain why CRM dialers have become standard equipment for high performing sales teams.

Higher call volume without sacrificing quality

Manual dialing slows representatives throughout the day. A CRM dialer removes those repetitive steps and keeps the next conversation ready as soon as the previous one finishes.

Sales representatives often complete substantially more conversations during the same workday while maintaining complete customer records and follow up activities.

Better customer context

Every phone call becomes part of the customer's timeline. Representatives can review previous conversations, notes, emails, appointments, and open opportunities before speaking with a prospect.

Final Thoughts

A CRM with integrated calling feature isn’t just a “nice to have” , for outbound and inside sales teams, it’s a force multiplier. By reducing manual tasks, logging everything automatically, and giving managers real-time call-tracking analytics, these tools turn call time into revenue-generating conversations.

Investing in a cloud CRM with a power dialer helps reclaim those 15 lost workdays per rep each year , and that could be the difference between missing quota and crushing it.