15 Best CRM with Dialer in 2025

Sales reps spend a lot of time on the phone, but not all of that time is productive. Manually dialing numbers, waiting for prospects, switching back to the CRM, and logging call notes all add up. 

In fact, many sales teams estimate that reps lose around 15 workdays a year just from dialing. That’s precious time that could otherwise be spent on meaningful conversations, closing deals, and building relationships.

That’s where a CRM with an integrated calling feature comes in. 

As a core user in a robust sales team, if you were to embed the dialer directly into the CRM, you would remove friction: contact information pops up on-screen, calls are logged automatically, and follow-up tasks can be created with just a few clicks. 

For outbound sales teams, especially, this kind of automation is a game changer. With the right CRM dialer software, teams can make up to 2.5× more calls, not by working harder, but by working smarter.

Key Features to Look for in a CRM Dialer

When evaluating the best CRM with a dialer, these are the most important capabilities to consider:

• Power dialing & predictive dialing: The system should support sequential dialing, auto-dial lists, or even predictive dialer logic to boost rep efficiency.
• Smart call distribution: Calls should route intelligently based on availability, skill, or load, minimizing idle time.
• Call logging and recording: A CRM dialer should automatically log calls, record conversations (if compliant), and surface them in contact records.
• Analytics & call tracking: Real-time dashboards with metrics like talk time, connection rate, drop rates, and conversion help managers optimize performance.
• Workflow automation: From dispositions to follow-up tasks, automated workflows let you build call sequences and process flows that keep deals moving.
• Seamless CRM integration: The dialer must sync deeply with contact management systems so that call activity and CRM data stay aligned.
• Cloud-based functionality: For modern sales teams, a cloud CRM with power dialer ensures scalability, remote accessibility, and minimal infrastructure overhead.

Top 15 CRMs with Dialers to Consider in 2025

Here’s a rundown of the best CRM dialers available right now, tailored for different types of sales teams and use cases:

1. Close CRM

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Close is built for inside sales teams who want everything in one window , calling, emailing, and SMS, all tightly integrated. Its power dialer and predictive dialing help reps move fast through call lists, while activity logs and automation keep follow-ups organized. Because the calling is native, there’s minimal friction: reps don’t need to jump between tools, and managers get rich call analytics.

2. Monday.com CRM

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While Monday is widely known for project management, its CRM functionality has matured. For teams already using Monday, turning it into a cloud CRM with a power dialer feels natural: boards and pipelines stay visual, and built-in calling (via integrations) fits into the existing workflows. The platform also supports automation and custom workflows, making it a flexible choice for sales teams.

3. Salesforce Sales Cloud

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If you need enterprise-grade customization, Salesforce is a powerhouse. Though it doesn’t natively come with a dialer, you can plug in VoIP integrations (like Dialpad, Kixie, or RingCentral) to turn it into a contact management system + calling machine. With CRM workflow automation, predictive dialers, and call-tracking analytics available through partner apps, it’s ideal for large, distributed sales organizations.

4. Dialpad

‍Dialpad is a unified communications platform that integrates tightly with CRMs like Salesforce and Pipedrive. Its strength lies in real-time AI-driven coaching, call transcription, and analytics. As a CRM calling automation tool, Dialpad helps teams gain insights during calls and refine their outreach strategies based on data.

5. Kixie

‍Kixie is made for high-velocity outbound teams. Its Power Dialer supports local presence calling, voicemail drop, and smart redials, and it syncs with CRMs like Pipedrive, HubSpot, and Zoho. With call analytics, call coaching, and integration into your existing contact management system, it strikes a strong balance for SMBs focused on scaling outreach.

6. Aircall

‍Aircall is built as a cloud phone system that deeply integrates with CRMs. It offers click-to-call, call queues, shared lines, and call analytics. For customer engagement software, Aircall is especially useful: teams can handle inbound and outbound calls from a central place and log all interactions in their CRM of choice.

7. JustCall

‍With JustCall, calling and SMS happen in the same pane. It supports predictive dialer, dynamic dialer, and call logging. Its CRM integrations (for example with Salesforce or HubSpot) let sales teams automate follow-up workflows, track conversations, and maintain clean contact histories.

8. Aloware

‍Aloware’s strength lies in lead response automation: as soon as a lead enters your CRM, Aloware can sequence calling, SMS, and follow-up. Its power dialer and click-to-call features make it well suited for high-volume sales or marketing operations. Call tracking and analytics help teams refine outreach over time.

9. Creatio CRM

‍Creatio is more than a typical CRM , it’s a low-code platform for building custom business workflows. With integrated calling (via VoIP partners) and robust automation, you can design custom customer engagement scenarios, from auto-dialing sequences to task generation based on call outcomes.

10. Bigin by Zoho CRM

‍Bigin is Zoho’s lightweight, focused CRM. While it’s simple, it supports calling workflows via Zoho PhoneBridge and integrates with other Zoho apps. For small teams, Bigin provides a streamlined contact management system combined with basic calling and automation.

Five More Top CRM Dialers to Complete the List

To round out the 15, here are five more powerful CRM + dialer solutions worth serious consideration:

11. HubSpot Sales Hub / CRM

‍HubSpot’s built-in dialer lets reps call directly from contact records, automatically log calls, and drop voicemails. Teams that already use HubSpot will appreciate how well calling blends into sales sequences, tasks, and workflows. It’s a true all-in-one CRM dialer software for many growing businesses.

12. Freshsales (Freshworks CRM)

‍Freshsales (part of Freshworks) comes with in-app phone, call recording, and call transcription. Because it combines AI-powered lead scoring (Freddy AI) and sales pipeline features, it’s a great pick for teams who want CRM calling automation plus smart predictive outreach.

13. RingCentral + CRM Integration

‍RingCentral offers a predictive dialer, guided engagement flows, and deep integrations with CRMs. When used alongside a CRM like Salesforce or HubSpot, it becomes a robust customer engagement and call tracking analytics CRM.

14. CloudTalk

‍CloudTalk provides a power dialer, predictive dialer, and smart dialer, all within a cloud-based phone system. It offers strong integration with CRMs like Salesforce, HubSpot, and Pipedrive, enabling two-way sync of contacts and call data.

15. FreJun

‍FreJun is designed specifically for telemarketing and outbound calling. It includes a predictive dialer, AI-driven call transcription, sentiment detection, real-time dashboards, and direct integration with CRMs like Zoho, HubSpot, and Freshsales. For teams focused on high-volume outreach, FreJun is a standout.

Which CRM Dialer Is Right for You?

Choosing the right CRM with a dialing solution depends on how you sell, your team size, and your goals. Here’s a quick breakdown to help you decide:

• If you’re a small inside-sales team doing high volumes of outbound calls: Close, Kixie, or FreJun are excellent.
• If you already use HubSpot: HubSpot’s native dialer or integrated VoIP tools like Aircall or Kixie give you seamless workflow.
• For enterprise or highly customized workflows: Salesforce with a partner dialer (RingCentral, Dialpad) or Creatio gives you maximum flexibility.
• If analytics and coaching are important: Dialpad or CloudTalk offer insights, real-time coaching, and call transcription.
• For telemarketing or lead response teams: FreJun and Aloware specialize in campaign dialing, auto-dispositioning, and follow-up automation.
  

Final Thoughts

A CRM with integrated calling feature isn’t just a “nice to have” , for outbound and inside sales teams, it’s a force multiplier. By reducing manual tasks, logging everything automatically, and giving managers real-time call-tracking analytics, these tools turn call time into revenue-generating conversations.

Investing in a cloud CRM with a power dialer helps reclaim those 15 lost workdays per rep each year , and that could be the difference between missing quota and crushing it.