The Complete SDR Training Plan to Ramp Your New Hires in 30 Days

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Few roles in sales are as intense as being an SDR. You’re dropped into a world of quotas, calls, rejections, and dashboards, with pressure to ramp faster than almost any other position.

For new hires, the first 30 days are critical—they decide not only how quickly you’ll hit quota, but how long you’ll stick with the role.

This plan is designed as a blueprint to ramp in a month. It blends core skills like prospecting and objection handling with modern sales tech, where AI acts as both a coach and a force multiplier. The top-performing SDRs today aren’t just strong communicators—they’re part strategist, part technologist. Think of this as training to become a “cyborg” SDR: part human empathy, part machine intelligence.

If you’re a new rep, a manager, or a sales leader building out onboarding, this framework is your playbook for turning potential into pipeline.

The Foundation: Mastering Your Mindset and Internal Relationships (Days 1–5)

The first week isn’t about pounding the phones—it’s about setting the mental and cultural foundation. Too many reps rush into outreach before they even understand the mindset required or the team dynamics that power long-term success.

The SDR Hierarchy of Needs

Think of the ramp-up period like a pyramid. At the base sits mindset and internal alignment. If those aren’t solid, all the call scripts and cadences in the world won’t stick. You’ll feel like you’re “bothering” prospects instead of helping them, and that hesitation shows up in every conversation.

Your job isn’t to push product—it’s to be a problem-finder. That reframing changes everything. Once you see yourself as the person uncovering business pain, you stop dreading calls and start leaning into them.

Building a Bulletproof Partnership with Your Account Executive

The SDR-AE relationship can make or break your success. Don’t show up asking, “Which accounts should I target?” Instead, flip the script: “Which accounts should I stay away from?” That signals autonomy and confidence.

During your first sync, establish expectations: how they want meetings teed up, what level of detail they expect in notes, and how often you’ll check in. Always arrive with a plan—pipeline updates, questions, or a new account strategy—never a blank slate.

AI layer: some teams are now recording SDR-AE syncs and running sentiment analysis to identify where friction might exist in communication. It’s not about policing—it’s about spotting early misalignments and coaching both sides to work more smoothly.

Cultivating Resilience: Lessons from a Triathlon and the Sales Trenches

One SDR in training described the job as preparing for a triathlon: you have to pace yourself, stay mentally strong, and push through discomfort. Another shared how personal tragedy forced them to find strength in unexpected places.

The takeaway? Mental resilience isn’t optional. Sales is stressful—wellness practices, whether it’s running, journaling, or mindfulness, are what keep you sharp through rejection. A rep who builds resilience in week one is far more likely to thrive long-term.

Coiling the Spring: Building Your Tech-Powered Prospecting Engine (Days 6–10)

Once your mindset is set, it’s time to “coil the spring.” This idea comes from Connor Murray: before heavy outreach, you need systems ready so every hour you spend prospecting is amplified.

Think of it as building your personal SDR operating system. Done right, it automates repetitive work so you can spend energy where it matters most—talking to humans.

Choosing and Configuring Your Sales Engagement Platform

Platforms like Outreach and SalesLoft are the SDR’s command center. They handle cadences, logging, and reporting. The mistake most new reps make is just jumping in without structure.

Start by building cadences mapped to your buyer personas: a mix of calls, emails, and LinkedIn touches. AI features in these platforms can recommend optimal send times, A/B test subject lines, and analyze cadence performance to show which steps drive the best response rates. Instead of guessing, you’re adjusting with data.

Mastering Your CRM and Lead Qualification Framework

If your CRM is a mess, your prospecting will be too. Every new rep should spend a block of time cleaning data, tagging accounts correctly, and learning the system’s search functions.

For qualification, pick a framework like BANT (Budget, Authority, Need, Timing) or MEDDIC. These aren’t just acronyms—they’re mental checklists that help you prioritize leads.

AI brings this to another level with predictive lead scoring. Instead of just filtering by company size or industry, AI models look at behavior: website visits, content downloads, social engagement. That insight lets you focus on accounts most likely to convert, saving you from wasting time on dead ends.

When your spring is fully coiled, every action you take is sharpened by data and automation.

Unleashing the Outreach: Effective Messaging and B2B Prospecting Techniques (Days 11–20)

This is where the work gets loud—calls, emails, LinkedIn. The key is to balance structure with authenticity. Scripts are frameworks, not shackles. Tech provides data, but it’s still your tone and humanity that break through.

AI-powered conversation intelligence platforms like Trellus. Kixie, Gong, or Chorus analyzes thousands of calls to surface what top performers do differently: the questions they ask, the talk-to-listen ratio, even the moments where prospects lean in. Think of it as a cheat code for learning faster.

The Modern Cold Call: Moving Beyond Scripts & Tailored Conversations

A great cold call opener avoids clichés. Instead of “Did I catch you at a bad time?” try:

“Hey [Name], this is Alex with [Company]. I’ll be brief—I’m reaching out because we’ve been working with [similar company] on [problem]. Curious if that’s on your radar?”

That simple structure—introduction, credibility, curiosity—gets the conversation started.

Mastering Objection Handling for Sales Development

You’ll hear:

  • “Not interested.” Response: “Totally fair. Out of curiosity, is that because you’re happy with your current setup or because it’s not a priority right now?”
  • “Send me an email.” Response: “Sure thing. To make it worthwhile, what would be most useful for me to include?”

Objections aren’t roadblocks—they’re information.

Writing Emails That Actually Get Opened and Read

Keep emails short, specific, and relevant. A subject line like “Quick question about your hiring goals” beats a generic “Checking in.” Mention something specific from their role, recent news, or LinkedIn activity. End with one clear CTA, not three.

AI tools help here too—analyzing which subject lines get the highest open rates across your team, or even suggesting phrasing improvements in real-time.

Using Social Selling on LinkedIn Without Being Spammy

Your LinkedIn profile is your storefront. Optimize it with a clear headline (“Helping [ICP] solve [problem]”) instead of “SDR at X Company.”

The process for outreach:

  1. Connect with prospects by referencing mutual interests or industry events.
  2. Engage with their posts before you message. A thoughtful comment shows authenticity.
  3. When you send an InMail, be direct and personal—“I saw your post on [topic]. Curious how you’re approaching [problem] at [company].”

Social selling isn’t about blasting—it’s about relationship-building at scale.

Optimization and Career Growth: From SDR to AE and Beyond (Days 21–30)

The final stretch is about reflection and refinement. You’ve laid the foundation, built your engine, and executed outreach. Now it’s time to analyze results and plan your career trajectory.

Measuring SDR Performance Metrics That Matter

Activity numbers alone don’t tell the full story. A high volume of calls doesn’t help if conversion rates are low. The key metrics:

  • Call-to-meeting ratio
  • Meeting show rate
  • Meeting-to-opportunity rate
  • Pipeline influenced

AI dashboards can highlight patterns, like which times of day yield better connect rates or which email template drives the most replies. This turns every week into a self-coaching opportunity.

The Art of the Follow-up and Converting Meetings

Getting a meeting is step one—making sure it happens is step two. Always confirm meetings with a short, friendly email or LinkedIn message. Share a quick agenda to set expectations.

During the actual discovery call, your role is to frame the problem clearly for the AE. That handoff is where trust is either built or lost.

Charting Your SDR to AE Career Path

The SDR role is the best training ground in sales. To move up, you’ll need more than meetings booked. Showcase strategic thinking, curiosity about the product, and the ability to run mini-discoveries.

Make your career goals known to your manager. Ask for feedback regularly. Build an internal brand as someone dependable and coachable. Those qualities accelerate promotions faster than raw numbers alone.

Trellus: Best AIO Software for SDRs, BDRs, and Customer Success Managers

If you're in outbound sales, you know how chaotic things can get. 

You’re dialing prospects, jotting down half-finished notes, jumping between apps, and wondering if your next best lead is already slipping away. 

Trellus doesn’t aim to replace what you're already using - i.e. if you’re using a robust CRM, then our platform simply acts as the command center that ties your existing tools together, makes them smarter, and clears the fog so you can see what truly matters. 

So, workflow wise, as an SDR, regardless of whether you're working inside HubSpot, Outreach, Apollo.io, Salesloft, or FreshSales, Trellus acts as a real-time performance and workflow enhancer, not just a tracker.

Designed for Outbound Teams Who Need More Than a Spreadsheet

Sales development reps and business development reps don't have time to babysit dashboards that don't give actionable insights. Trellus understands that time is currency. We designed this tool specifically for outbound sales professionals who need contextual performance views, instant pipeline feedback, and activity-level accountability.

The platform brings clarity to daily execution, offering visibility not just into who’s performing, but also how they're performing—minute by minute. Cold callers, power dialers, follow-up warriors, it’s built for this frontline sales motion.

Instead of focusing on vanity metrics, Trellus gives you:

Live Sales Activity Dashboards

Track calls made, emails sent, connects, replies, and conversion rates in real-time.

Sales managers and reps alike can get instant clarity on who's winning the day and where to adjust tactics. 

The level of transparency helps teams self-correct on the fly and stay on pace with pipeline targets.

Activity-Level Coaching Insights

Sales reps aren’t just measured on outcomes, they’re measured on the basis of their ongoing call behavior, as in how they respond to pressure and cold calling objections, and of course, conversions.

It’s possible that your company might be incentivizing a particular rep a little more as compared to the rest of the team. This could be despite their seemingly low sales call volume, but higher conversions and an overall better conversion rate. So, yes, performance matters and it goes automatically into an SDR ai cold calling program these days.

On that note, Trellus tracks rep activity in granular detail and benchmarks it against team performance. As a result, it gives team leads the power to coach precisely where it counts—whether it’s time management, call openers, or follow-up timing. It makes coaching proactive, not reactive.

Seamless Data Sync With Leading Tools

No copy-pasting or duplicating work. All performance data flows back to your CRM, call platforms, and sales engagement tools automatically.

Trellus is built to sit on top of your sales stack, not around it. It connects with platforms like Outreach, HubSpot, Salesloft, FreshSales, Apollo.io, Zoominfo Engage, CallRail, and Salesfinity—letting your systems talk to each other while keeping your reps focused on selling.

Built for Sales Leaders Who Want Accountability Without Micromanagement

SDRs and BDRs already face enough pressure. 

This tool brings clarity to performance without turning every moment into a KPI burden. Sales leaders get the high-level pulse and the granular trends—without turning into spreadsheet managers or task enforcers.

It promotes accountability in a way that actually feels empowering for reps. When they know where they stand in real time, they know how to get back on track fast. And when reps are aligned, coached, and equipped with intelligent data, they stop guessing and start growing.

Real Value for High-Volume Teams

Teams making 50 to 100+ cold calls a day can't afford slow reporting, outdated metrics, or weekly lag.

Trellus gives your entire sales org same-day visibility, personalized insights, and a shared rhythm that’s aligned with your actual outreach model—not a generic funnel that misses the nuance of outbound motion. From quota planning to daily pacing, the platform keeps everyone honest, focused, and motivated.

Your SDR Journey is Just Beginning

In 30 days, you’ve gone from onboarding to executing a tech-powered prospecting system, booking meetings, handling objections, and analyzing performance like a data-driven operator. That’s no small feat.

But the truth is, this isn’t an end point, it’s more of a starting line. 

To that effect, the best SDRs treat the role as both a launchpad and a laboratory. Every call, every email, every LinkedIn touch is a chance to refine skills and test new approaches.

What sets the future stars apart is their ability to blend art and science: empathy, humor, and resilience on one side, with AI-driven insights and automation on the other. Just continue to practice your SDR skills, and you’ll master everything in due course of time.

The Complete SDR Training Plan to Ramp Your New Hires in 30 Days
Craig Bonnoit
Co-founder at Trellus
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