FOR THE REP
Practice by voice.
Talk to a buyer persona that opens the call and raises your team’s real objections, in the order you set.
AI SALES ROLEPLAY
AI sales roleplay bots for cold call practice
AI sales roleplay lets a rep rehearse a call with a simulated buyer before a real prospect hears it. In Trellus, managers build practice bots with a persona, an opening line and the objections to raise. Reps practice by voice in 17 languages and variants, get a graded score, and can turn part of a real call into a role-play.
PRACTICE BOTSkeptical VP of Sales
3 objectionsVPJordan, buyerRaising an objection“We already have a dialer.”
YOURepSpeakingAsks what the current process costs
1Opening lineDonePermission-based opener
2Next objectionQueued“Send me an email.”
AFTER THE CALL
Graded on your rubric. A score and feedback for each rubric item.
PRACTICE THAT FITS THE WORK
Rehearse the call
before it counts.
Practice bots give reps a safe place to try an opener or an objection response, and give managers a repeatable way to coach it.
FOR THE MANAGER
Build the scenario once.
Describe the buyer, write the opening line and list the objections. Every rep practices the same moment.
FOR THE TEAM
Keep practice visible.
Challenges, a leaderboard, achievements, call history and learning paths show who is practicing and what to work on next.
BUILD A PRACTICE BOT
Four steps to the call your reps keep missing.
Admins build scenarios in the Trellus practice workspace.
- 01
Describe the buyer.
Who they are, what is happening in their business and what the rep should achieve on the call.
- 02
Write the opening line.
The first thing the bot says when the call starts, so every rep faces the same first moment.
- 03
List the objections.
Add the objections and drag them into the order the bot should raise them.
- 04
Pick a language and a voice.
Choose one of 17 languages and variants and a voice for the buyer.
PRACTICE THE REAL MOMENT
Turn a real call into a role-play.
From a recorded call’s details, an admin chooses Create roleplay, picks the exchange to practice and adds a practice focus. The excerpt goes into the roleplay builder, where the scenario is generated, reviewed and tested, so the rep can replay the moment that went sideways.
GRADED EVERY TIME
A score on your rubric.
After each practice call, reps see a grade, a score and feedback for each item on the rubric your admins define.
17 LANGUAGES
Practice in the buyer’s language.
English (US), Spanish, Spanish (Latin America), French, French (Canada), German, Italian, Portuguese, Portuguese (Brazil), Dutch, Polish, Japanese, Chinese, Korean, Hindi, Arabic and Russian.
BY PHONE
Dial in like a real cold call.
Admins can assign a phone number to a scenario, so reps call the bot from a phone and practice the way they actually dial.
TRY IT FIRST
Open the practice chapter.
The interactive product tour shows practice bots with sample data. It places no real calls and needs no signup.
Open the practice tourONE COACHING LOOP
Practice before the call.
Coaching during it.
Roleplay is one part of how Trellus helps reps improve. The right tool depends on when the rep needs help.
BEFORE A CALL
AI roleplay
Rehearse an opener or objection with a practice bot, graded against your rubric.
DURING A CALL
Real-time coaching
A live transcript and the newest suggestion beside the call, and a manager can whisper from the Salesfloor.
See real-time coachingAFTER A CALL
Call review
Review conversations and team analytics, then turn a real exchange into the next practice scenario.
See the SalesfloorUnlimited AI practice calls are included in the Power + Parallel plan ($149.99 a month). Compare plans.
BEFORE YOU BUILD A BOT
AI roleplay questions.
What is AI sales roleplay?
AI sales roleplay is practice software where an AI plays the buyer, so a rep can rehearse a call before speaking with a real prospect. In Trellus, managers build the practice bots and reps practice by voice.
Can we build a role-play from our own call recordings?
Yes. An admin can choose Create roleplay on a recorded call, pick the exchange to practice and open it in the roleplay builder, where the scenario is generated, reviewed and tested.
What languages can reps practice in?
Seventeen languages and variants, including Spanish, French, German, Portuguese, Japanese, Hindi and Arabic. Admins can translate a scenario’s opening line for each language.
How are practice calls graded?
Each practice session gets a grade and a score against the rubric your admins define, with feedback for each rubric item.
Can reps practice cold calls by phone?
Yes. Admins can assign a phone number to a scenario, and reps call that number to practice.
Can I try practice bots before buying?
Yes. The interactive product tour shows practice bots with sample data and places no real calls. Unlimited AI practice calls come with the Power + Parallel plan.
Is AI roleplay the same as real-time coaching?
No. Real-time coaching helps a rep during a live prospect conversation. AI roleplay is for practicing before a real call. Trellus does both, and a real call can become the next practice scenario.
MAKE THE NEXT CALL A PRACTICED ONE
Build your first practice bot.
See scenario building, voice practice and grading on your team’s real objections.