Trellus for Bitrix24The Bitrix24 dialer for the CRM list or kanban stage you have open
Trellus is a Chrome extension that adds power dialing and parallel dialing (up to five lines at once on eligible plans) to Bitrix24 CRM. Start from a list or a kanban stage of leads, deals, contacts or companies, or from a single record. Each call is saved to the record as a completed call activity.
Where Trellus works in Bitrix24
The Bitrix24 pages Trellus uses
Trellus dials what the page shows. Filter and sort in Bitrix24 first, and the call list follows.
On a list of leads, deals, contacts or companies, the Trellus control sits beside Bitrix24's view buttons. The call list is the records the page is showing. To call further down, load more records in Bitrix24 and start again.
On a kanban board, each stage column gets its own Trellus button, and the call list is the cards in that stage.
On a lead, deal, contact or company, opened as a page or in Bitrix24's side panel, a call button in the record toolbar places a one-off call.
When a call comes in, Trellus searches leads, contacts and companies for the number and shows a record only when exactly one matches. The rep can open it in a side panel without leaving the page the call is on.
From the kanban stage to the call activity
Open the list or kanban stage
Use the filters, sort order and stages your team already keeps in Bitrix24 for leads, deals, contacts or companies.
Let Trellus read the numbers
Trellus reads the phone numbers on each record. When a deal has no number of its own, it uses the linked contact.
Choose power or parallel
Call one number at a time, or dial several at once and talk to whoever answers first.
Save the call to the record
Trellus adds a completed call activity with the direction, start and end time, disposition, number, duration, summary and a link to the transcript.
What Trellus saves in Bitrix24
Trellus saves the call through Bitrix24's own interface in the rep's signed-in browser, so there is no API key to paste, and the same call is not saved twice. Trellus does not add a recording link to the Bitrix24 activity.
One kanban stage, worked in a sitting
Maya opens the Deals kanban. The Proposal sent stage holds 18 deals, so she starts a Trellus session from that column. Three of the deals have no phone number of their own, and Trellus uses each one's linked contact. She runs the stage with parallel dialing and talks to whoever answers.
A completed call activity titled "Trellus call" with the contact's name is on the deal, holding the disposition, number, duration, summary and transcript link.
Who this fits
Trellus fits a team that runs outbound from Bitrix24 CRM lists or kanban stages on a bitrix24.com account and wants every call saved as an activity on the record. It is a poor fit when the account lives on another Bitrix24 domain, such as bitrix24.eu or bitrix24.de, or is self-hosted, or when a callback has to become a Bitrix24 task automatically.
Bitrix24 and Trellus
Where does Trellus work in Bitrix24?
In Bitrix24 CRM: list views and kanban stages of leads, deals, contacts and companies, and single records opened as a page or in the side panel.
Does Bitrix24 have a dialer?
Yes. Bitrix24 has its own telephony, and its CRM includes an automatic dialer that works through a list of contacts, companies, leads or deals: the rep clicks Start dialing, then Call, then Next after each call (Automatic dialer in CRM, Bitrix24 Helpdesk, checked November 2026). That is one call at a time. Trellus adds parallel dialing, up to five lines at once on eligible plans, and its own power dialing.
Can Trellus dial a Bitrix24 kanban stage?
Yes. Each stage column on a kanban board has a Trellus button, and the session calls the cards in that stage.
Which phone numbers does Trellus use?
The phone numbers saved on the record. When a deal has none, Trellus uses the linked contact's. If a record has several numbers, all are kept and the first is treated as the primary.
What does Trellus write to Bitrix24?
A completed call activity on the record, titled "Trellus call" with the contact's name. It holds the direction, the start and end time, and a description with the summary, disposition, number called, duration and a link to the transcript. Trellus does not add a recording link in Bitrix24.
Does Trellus create callbacks or tasks in Bitrix24?
No. Trellus saves the completed call. It does not create a Bitrix24 task or a planned activity for a callback, and it does not complete Bitrix24 tasks.
Does Trellus look up incoming callers in Bitrix24?
Yes. For an incoming call, Trellus searches leads, contacts and companies by phone number and shows the record only when exactly one matches. The rep can open it in Bitrix24's side panel without leaving the current page.
Which Bitrix24 accounts are supported?
Cloud accounts whose address ends in bitrix24.com. Accounts on other Bitrix24 domains, such as bitrix24.eu or bitrix24.de, and self-hosted Bitrix24 are not supported today. Chrome asks you to allow Trellus on the site before it runs there.
How much does Trellus cost for Bitrix24?
Power is $99.99 per seat per month and dials one number at a time. Power + Parallel is $149.99 per seat per month and dials several numbers at once, up to five lines on eligible plans. Business is custom. You can buy a single seat online, with no seat minimum. See current pricing.
Test one real kanban stage
Bring the list or stage your reps work from. See how Trellus dials it and saves each call as an activity.