PARALLEL DIALER
A parallel dialer calls several numbers at the same time and connects you to the person who answers. Trellus adds it to your CRM or sales engagement platform through a Chrome extension, so reps keep calling from the lists and queues they already work.
Call up to five lines at once on eligible plans. When someone picks up, you are connected and the other active lines stop. On eligible calls, Trellus plays your saved voicemail after the tone, and no-answers, voicemails and wrong numbers are logged automatically by default.
For supported CRMs and sales engagement platforms. Modes and line counts vary by platform and plan.
Parallel dialingTHE SHORT ANSWER
A parallel dialer is outbound calling software that places several calls for one rep at roughly the same time, then connects the rep to a live answer. It can reduce time spent waiting through rings and voicemail, but more attempts alone do not establish more meetings.
Read the full parallel dialer guideWHEN IT FITS
When you have a well-maintained list, a repeatable opening, defined post-call steps and enough unanswered attempts that waiting is a real part of the rep’s day. For a small, researched list, a power dialer may be the better choice.
Compare parallel and power dialingSTEP BY STEP
Popular setups: the HubSpot dialer, Salesforce auto dialer, Outreach dialer, Apollo dialer and Google Sheets dialer.
CHOOSE HOW YOU CALL
Parallel dialing suits prepared outbound lists. Power dialing suits contacts that need a closer look before the call. Predictive dialing is built for high-volume contact centers, and Trellus does not offer it.
| Compare | Power dialer | Parallel dialer | Predictive dialer |
|---|---|---|---|
| Lines | One call at a time | Several numbers at once; up to five on eligible Trellus plans | Dials ahead of available reps, based on a forecast of when someone will be free |
| When someone answers | The rep makes each call and logs the outcome before the next contact | The rep is connected to whoever answers; the other active lines stop | The answered call goes to the next available agent |
| Best for | Callbacks, warm leads and accounts that need a closer read | Prepared prospecting lists with a shared reason for outreach | High-volume contact centers |
| In Trellus | Power plan, $99.99 a month | Power + Parallel plan, $149.99 a month | Not offered |
Customer experience · Trellus numbers
“Trellus has allowed us to hit some crazy numbers using a lightweight tech stack. We switched to using Trellus numbers as well and our pick rates doubled overnight!”
CALL RESPONSIBLY
Calling rules depend on who you call, where and with what consent. Trellus gives your team the controls.
Consent, calling hours, recording rules and local law remain your organization’s responsibility. Read how Trellus handles Do Not Call.
GO DEEPER
Definitions, tool comparisons and setup help for your team.
PARALLEL DIALER FAQ
It calls several numbers at the same time for one rep, then connects the rep to a person who answers. You speak with whoever picks up instead of waiting for each number to finish ringing before trying the next.
Up to five lines on eligible plans and supported workflows. Your line count depends on your platform, plan and account settings.
Trellus Power + Parallel is $149.99 per seat per month. It adds parallel dialing, unlimited AI practice calls, 8 additional phone numbers with spam remediation and high dialing limits. There is no seat minimum, and Business pricing is custom. Compare plans.
Trellus works with HubSpot, Google Sheets, Outreach, Apollo, Salesloft, Gong Engage, Salesforce, Close, Attio and GoHighLevel, plus 18 more platforms. Calling modes vary, so check your platform in the integration directory.
A power dialer calls one number at a time, so the rep can review each contact first. A parallel dialer calls several numbers at once and connects the rep to whoever answers. Trellus offers both.
A parallel dialer places several calls for one rep. A predictive dialer dials ahead of available agents based on a forecast, then sends the answered call to the next available agent. Trellus does not offer predictive dialing.
Ask to see this in your demo, whichever dialer you are evaluating. Test it with numbers you control, then check what each person hears and how each attempt is logged.
No new CRM is needed. You start from your existing list in a supported platform. Search by area code, state or city in Trellus settings and add the number you want, or bring a number you already have. Numbers you bring count toward your plan’s number limit.
It depends on who you call, where and with what consent. Trellus gives your team controls for calling hours, Do Not Call and number registration, but consent, recording rules and local law remain your organization’s responsibility. See calling laws by state.
SEE YOUR TEAM’S SETUP
Tell us your platform and team size. We’ll walk through your list, your line count and what gets logged. Choose a meeting time after submitting the form.
