Nevada Telemarketing and Cold Calling Laws
In Nevada, sales calls are allowed 9 a.m.–8 p.m., the National Do Not Call Registry applies, and recording a call needs every party’s consent.
Nevada rules next to federal law
| Rule | Nevada | Federal baseline |
|---|---|---|
| Calling hours | No telephone solicitation of a person at their residence between 8 p.m. and 9 a.m., so the window is 9 a.m.-8 p.m. Autodialed prerecorded-message calls may not be received by a Nevada phone between 8 p.m. and 9 a.m. No Sunday or holiday rule.Nev. Rev. Stat. §§ 598.0918(3), 597.814(2)(a) | Telephone solicitations only between 8 a.m. and 9 p.m. in the called person’s local time.47 C.F.R. § 64.1200(c)(1) |
| Call frequency | No numeric cap. Repeatedly or continuously soliciting in a way a reasonable person would find annoying, abusive or harassing is a deceptive trade practice, and an autodialer may not call back a number where the person hung up on the original call.Nev. Rev. Stat. §§ 598.0918(2), 597.814(2)(b) | No general federal equivalent |
| State do-not-call list | The Attorney General has adopted the Nevada portion of the National Do Not Call Registry as the state registry; telephone solicitors may not intentionally make unsolicited sales calls to numbers on it. Calling registered numbers under a preexisting business relationship is allowed only if the solicitor keeps an internal do-not-call list and sends each such customer a written notice at least once a year explaining how to opt out (with the Attorney General's contact details).Nev. Rev. Stat. §§ 228.540, 228.590, 228.600 | No telephone solicitations to residential or wireless numbers on the National Do Not Call Registry, subject to the rule’s exemptions such as an established business relationship.47 C.F.R. § 64.1200(c)(2) |
| Autodialer and consent | A device that dials numbers and plays a prerecorded sales message may be used only if a live or recorded natural voice first tells the person the nature of the call (including that a recorded message will follow if they stay on the line) and gives the business's name, address and phone number; calls to people with a preexisting business relationship are exempt. Violations are a misdemeanor rising to a felony on a third offense, plus civil penalties up to $10,000 each.Nev. Rev. Stat. §§ 597.812, 597.814, 597.818 | Autodialed or prerecorded telemarketing calls to wireless numbers need the called person’s prior express written consent.47 C.F.R. § 64.1200(a)(2) |
| Caller ID | It is a deceptive trade practice to block or circumvent caller ID on an unsolicited call, to place an unsolicited call that does not let caller ID show the number or business name (unless technically infeasible), or to knowingly cause caller ID to display inaccurate or misleading information to defraud or harm someone.Nev. Rev. Stat. § 598.0918(4)-(6) | Telemarketers must transmit caller ID with a number that can be called back during business hours.47 C.F.R. § 64.1601(e) |
| Telemarketer registration | Narrow scope. Nevada's solicitation-by-telephone law requires 'sellers' and their salespeople to register annually with the Consumer Affairs Unit (Department of Business and Industry), with a $6,000 fee and a $50,000 bond, but 'seller' covers only pitches involving premiums or free goods, prize chances, precious metals or other investments, sports-betting information, recovery services or donation premiums. Many businesses are exempt (e.g., previous-customer calls, licensed industries, NYSE/Nasdaq-listed issuers), so ordinary sales calls without those offers generally fall outside it.Nev. Rev. Stat. §§ 599B.010(9)-(10), 599B.080, 599B.090, 599B.100, 599B.140 | No general federal equivalent |
| Call recording consent | Recording a telephone call requires the consent of all parties: the Nevada Supreme Court reads the wiretap statute's one-party-consent clause as working only together with its emergency exception (Lane v. Allstate). In-person conversations need only one party's consent.Nev. Rev. Stat. § 200.620; Lane v. Allstate Ins. Co., 114 Nev. 1176 (1998) | Federal law allows recording when one party to the call consents.18 U.S.C. § 2511(2)(d) |
| Business-to-business calls | Partial. The 9 a.m.-8 p.m. rule applies to soliciting a person at their residence, so calls to business lines are outside it. The caller ID, harassment and autodialer rules apply to any unsolicited call with no B2B exemption, and the registration law's 'consumer' is any person solicited (no B2B exemption, though its scope is limited to certain offer types).Nev. Rev. Stat. §§ 598.0918, 597.814, 599B.010(3) | No general federal equivalent |
Recent changes
- 2021: AB 61 (Ch. 256, approved June 2, 2021) extended the telephone deceptive-trade-practice rules in NRS 598.0918 to text-message solicitations, added the caller ID spoofing prohibition, and made prerecorded-autodialer violations deceptive trade practices with civil penalties up to $10,000 and escalating criminal penalties.
- 2021: SB 447 made the Consumer Affairs Unit of the Department of Business and Industry permanent from July 1, 2021, and returned administration of the solicitation-by-telephone law (NRS ch. 599B) to it after years of temporary transfers to the Attorney General.
Calling Nevada from a sales team
- Schedule call blocks in the prospect’s local time, not the rep’s.
- Check numbers against the National Do Not Call Registry before each campaign, and honor opt-outs right away.
- Tell everyone on the call that it is recorded before recording starts.
Trellus dials from the CRM list your reps already work, with each call logged back to the record. See the power and parallel dialer.
Nevada calling questions
What are the legal calling hours in Nevada?
No telephone solicitation of a person at their residence between 8 p.m. and 9 a.m., so the window is 9 a.m.-8 p.m. Autodialed prerecorded-message calls may not be received by a Nevada phone between 8 p.m. and 9 a.m. No Sunday or holiday rule. (Nev. Rev. Stat. §§ 598.0918(3), 597.814(2)(a)). Federal law also limits telephone solicitations to 8 a.m. to 9 p.m. local time.
Does Nevada have its own do-not-call list?
The Attorney General has adopted the Nevada portion of the National Do Not Call Registry as the state registry; telephone solicitors may not intentionally make unsolicited sales calls to numbers on it. Calling registered numbers under a preexisting business relationship is allowed only if the solicitor keeps an internal do-not-call list and sends each such customer a written notice at least once a year explaining how to opt out (with the Attorney General's contact details). (Nev. Rev. Stat. §§ 228.540, 228.590, 228.600)
Is Nevada a one-party or all-party consent state for recording calls?
Recording a telephone call requires the consent of all parties: the Nevada Supreme Court reads the wiretap statute's one-party-consent clause as working only together with its emergency exception (Lane v. Allstate). In-person conversations need only one party's consent. (Nev. Rev. Stat. § 200.620; Lane v. Allstate Ins. Co., 114 Nev. 1176 (1998))
Do Nevada telemarketing rules apply to business-to-business calls?
Partial. The 9 a.m.-8 p.m. rule applies to soliciting a person at their residence, so calls to business lines are outside it. The caller ID, harassment and autodialer rules apply to any unsolicited call with no B2B exemption, and the registration law's 'consumer' is any person solicited (no B2B exemption, though its scope is limited to certain offer types). (Nev. Rev. Stat. §§ 598.0918, 597.814, 599B.010(3))
Do telemarketers need to register in Nevada?
Narrow scope. Nevada's solicitation-by-telephone law requires 'sellers' and their salespeople to register annually with the Consumer Affairs Unit (Department of Business and Industry), with a $6,000 fee and a $50,000 bond, but 'seller' covers only pitches involving premiums or free goods, prize chances, precious metals or other investments, sports-betting information, recovery services or donation premiums. Many businesses are exempt (e.g., previous-customer calls, licensed industries, NYSE/Nasdaq-listed issuers), so ordinary sales calls without those offers generally fall outside it. (Nev. Rev. Stat. §§ 599B.010(9)-(10), 599B.080, 599B.090, 599B.100, 599B.140)
This page summarizes Nevada and federal rules for general information. It is not legal advice, rules change, and exemptions depend on the facts of your calls. Read the cited sources or ask counsel before relying on it.