Oregon Telemarketing and Cold Calling Laws
In Oregon, sales calls are allowed 8 a.m.–8 p.m., the National Do Not Call Registry applies, and recording a call needs one party’s consent.
Oregon rules next to federal law
| Rule | Oregon | Federal baseline |
|---|---|---|
| Calling hours | Since January 1, 2026, telephone solicitations by call or text may be started only between 8 a.m. and 8 p.m., unless the caller has an established business relationship with the party (a transaction within the past 18 months). Callers may rely on a mobile number's area code to decide whether the party is in Oregon.ORS 646.563(1)(b), (2); ORS 646A.372(5) | Telephone solicitations only between 8 a.m. and 9 p.m. in the called person’s local time.47 C.F.R. § 64.1200(c)(1) |
| Call frequency | No more than three separate telephone solicitations to a party within 24 hours unless there is an established business relationship; callers using automatic dialing and announcing devices are likewise limited to three calls in 24 hours.ORS 646.563(1)(b); ORS 646A.372(5) | No general federal equivalent |
| State do-not-call list | Oregon bars telephone solicitation of numbers on the federal do-not-call registry designated by the Attorney General in place of a state list; violations are unlawful trade practices, and anyone who knowingly gives substantial assistance (such as carrying the calls) is also liable, with carve-outs for common carriers. Calls to people who previously bought from the seller are excluded.ORS 646.569, 646.572 | No telephone solicitations to residential or wireless numbers on the National Do Not Call Registry, subject to the rule’s exemptions such as an established business relationship.47 C.F.R. § 64.1200(c)(2) |
| Autodialer and consent | No general consent rule, but an automatic dialing and announcing device must disconnect within 10 seconds after the subscriber hangs up, its prerecorded message must offer a one-key or spoken opt-out within the first 10 seconds, and opted-out numbers must be excluded (exceptions for established business relationships and debt collectors). Random or sequential dialers must also skip numbers on official do-not-call lists.ORS 646A.372 | Autodialed or prerecorded telemarketing calls to wireless numbers need the called person’s prior express written consent.47 C.F.R. § 64.1200(a)(2) |
| Caller ID | Callers may not intentionally alter, misrepresent or falsify caller ID information, and solicitors may not misrepresent who they are, who they call for, or the purpose of the call.ORS 646A.374(3); ORS 646.563(1)(c) | Telemarketers must transmit caller ID with a number that can be called back during business hours.47 C.F.R. § 64.1601(e) |
| Telemarketer registration | Only 'telephonic sellers' must register with the Department of Justice (10 days before doing business; $400 a year). The term is narrow: sellers of business opportunities and callers who promise free extra items, prizes or gifts, special prices due to an unusual event, or who sell precious metals, gems or oil and gas interests; ordinary sales calls generally fall outside it.ORS 646.551, 646.553 | No general federal equivalent |
| Call recording consent | Recording a phone call needs the consent of at least one participant. In-person conversations are different: all participants must be told they are being recorded.ORS 165.540(1)(a), (c) | Federal law allows recording when one party to the call consents.18 U.S.C. § 2511(2)(d) |
| Business-to-business calls | Yes. 'Business to business' calls and texts are expressly excluded from 'telephone solicitation' for both the hours and frequency rules and the do-not-call rules; the autodialer rules protect only individuals with residential or wireless service.ORS 646.561(4)(b)(C); ORS 646.567(5)(d); ORS 646A.370(7) | No general federal equivalent |
Recent changes
- 2026: HB 3865 (Or. Laws 2025, ch. 580), effective January 1, 2026, extended telephone solicitation rules to text messages, set the 8 a.m.-8 p.m. window (autodialer hours were 9 a.m.-9 p.m.), capped solicitations at three per party per 24 hours absent an established business relationship, and excluded B2B calls and texts and replies to a party's own message.
- 2023: Or. Laws 2023, ch. 322 made anyone who knowingly gives substantial assistance to a do-not-call violator liable, with exceptions for common carriers.
Calling Oregon from a sales team
- Schedule call blocks in the prospect’s local time, not the rep’s.
- Check numbers against the National Do Not Call Registry before each campaign, and honor opt-outs right away.
- If a call may cross into an all-party state, announce the recording anyway.
Trellus dials from the CRM list your reps already work, with each call logged back to the record. See the power and parallel dialer.
Oregon calling questions
What are the legal calling hours in Oregon?
Since January 1, 2026, telephone solicitations by call or text may be started only between 8 a.m. and 8 p.m., unless the caller has an established business relationship with the party (a transaction within the past 18 months). Callers may rely on a mobile number's area code to decide whether the party is in Oregon. (ORS 646.563(1)(b), (2); ORS 646A.372(5)). Federal law also limits telephone solicitations to 8 a.m. to 9 p.m. local time.
Does Oregon have its own do-not-call list?
Oregon bars telephone solicitation of numbers on the federal do-not-call registry designated by the Attorney General in place of a state list; violations are unlawful trade practices, and anyone who knowingly gives substantial assistance (such as carrying the calls) is also liable, with carve-outs for common carriers. Calls to people who previously bought from the seller are excluded. (ORS 646.569, 646.572)
Is Oregon a one-party or all-party consent state for recording calls?
Recording a phone call needs the consent of at least one participant. In-person conversations are different: all participants must be told they are being recorded. (ORS 165.540(1)(a), (c))
Do Oregon telemarketing rules apply to business-to-business calls?
Yes. 'Business to business' calls and texts are expressly excluded from 'telephone solicitation' for both the hours and frequency rules and the do-not-call rules; the autodialer rules protect only individuals with residential or wireless service. (ORS 646.561(4)(b)(C); ORS 646.567(5)(d); ORS 646A.370(7))
Do telemarketers need to register in Oregon?
Only 'telephonic sellers' must register with the Department of Justice (10 days before doing business; $400 a year). The term is narrow: sellers of business opportunities and callers who promise free extra items, prizes or gifts, special prices due to an unusual event, or who sell precious metals, gems or oil and gas interests; ordinary sales calls generally fall outside it. (ORS 646.551, 646.553)
This page summarizes Oregon and federal rules for general information. It is not legal advice, rules change, and exemptions depend on the facts of your calls. Read the cited sources or ask counsel before relying on it.